Frequently Asked Questions
| EFT (TO CLEAR BEFORE MOVE 2 DAYS Before ) | CASH TO DRIVER ON THE DAY | CARD PAYMENT AT OUR PREMISIS BEFORE MOVE | |||||
Please make appropriate arrangements to avoid delays which are charged for at R350 per hour (incl. VAT). The signatory remains lawfully responsible and liable for settlement of the account. Failure to make payment will result in furniture being stored at the owner’s cost until settled. Please note: if less than 72 hours is given for a cancellation, a levy of R200 (incl. VAT) will be charged and, should the relocation be cancelled on the day, the full amount for the first load is due.
Mini Storage Units
Storage 1/4 Unit 2.8-meter sq. (per month) (4m by 0.7m), These units typically hold the contents for students, small household items, documents and more.
R565 P/M
Medium Storage Units
Storage 1/2 Unit 5.6-meter sq. (per month) (4m by 1.4m), These units typically hold the contents of 1 bedroom home.
R995 P/M
Larger Storage Units
Storage 3/4 Unit 8.4-meter sq. (per month) (4m by 2.1m) . These units typically hold the contents of a 2 to 3 bedroom home.
R1390 P/M
Full Size Storage Units
Storage 1 FULL Unit 11.2-meter sq. (per month) (4m by 2.8m). These units typically hold the contents of a 3+ bedroom home.
R1690 P/M
2 Weeks’ written notice is required to vacate from storage. If the Lessee does not provide sufficient notice, a cancellation fee equal to 2 weeks’ storage fees (including insurance charges, if applicable) will be payable before goods can be released. As we highly recommend that items be wrapped and protected against dust and handling, items brought into storage may, at the Lessors’ discretion, be wrapped and protected in order to minimize any damage during storage and handling, the cost of the above to be invoiced to the Lessee.
BURGLARY INSURANCE
Defined Events
Loss of or damage to all contents (the property of the insured or for which they are responsible) of any insured building, at the insured premises described in the schedule as a result of theft accompanied by forcible and violent entry into or exit from such building or any attempt thereat or as a result of theft, or any attempt thereat, following violence or threats of violence.
Extensions
- The insurance under this section extends to cover loss of or damage to the property insured
(a) caused or accompanied by:
- i) a thief or thieves being concealed on the insured premises before close of business
- ii) entry to and/or exit from the premises being affected by use of a skeleton key or other similar
device (excluding a duplicate key) provided that the insured shall establish to the satisfaction of
the company that such a skeleton key or device was used
Specific Exceptions
The company shall not be liable for:
- loss or damage which can be insured under a fire policy except in the case of explosion caused in an attempt to effect entry
- loss or damage insurable under a glass insurance policy
- property more specifically insured or, unless specified in the schedule, cash, bank and currency notes, cheques, postal orders, money orders, current negotiable stamps and documents or certificates of a
negotiable nature; guns and ammunition; coins; identity and important documents; jewellery; and
personal/sentimental items or valuables of any nature whatsoever
- loss or damage in which any principal, partner, director, or any member of the insured’s household or any of the insured’s employees is concerned as principal or accessory.
Policy Excess
R1,000 flat rate
FIRE INSURANCE
Defined Events
Damage to the whole or part of the property owned by the insured or for which they are responsible by
- fire
- lightning or thunderbolt
- explosion
- such additional perils as are stated in the schedule to be included.
Earthquake Extension
Damage caused by earthquake but excluding damage to property in underground workings of any
mine.
Special Perils Extension
Damage caused by
- storm, wind, water, hail or snow excluding damage to property
(a) arising from its undergoing any process necessarily involving the use or application of water
(b)caused by tidal wave originating from earthquake or volcanic eruption
(c)in the underground workings of any mine
- aircraft and other aerial devices or articles dropped there from
- impact by animals, trees, aerials, satellite dishes or vehicles.
This extension does not cover
- wear and tear and gradual deterioration
- damage caused or aggravated by
(a) leakage or discharge from any sprinkler or drencher system in the buildings insured hereby
or in buildings containing property insured hereby
(b) subsidence and landslip.
Specific Condition
Average
If the property insured is, at the commencement of any damage to such property by any peril insured against, collectively of greater value than the sum insured thereon, then the insured shall be considered his own insurer for the difference and shall bear a rateable share of the loss accordingly. Each item, if more than one, shall be separately subject to this condition.
Policy Excess
Nil
